Virtual Appointment at Neighborhood Credit Union
Open a new account and service your current accounts from the comfort of your home. A designated branch employee will be happy to help you every step of the way. North Dallas and Mesquite will continue to offer in-branch appointments for safe deposit boxes and notary services.
The safety and health of our members and employees remain our top priority, and because of this we’ve created a set of guidelines in the event of an employee testing positive and/or encounters someone who tests positive. We will also continue our prevention efforts, by maintaining safety precautions that will be followed for employees and members visiting a Neighborhood Credit Union branch. Our branch employees are required to take their temperature upon entering and re-entering the building, as well as wear a protective face covering. We encourage employees who feel under the weather to remain at home.
Due to these preventative safety protocols, we are short-staffed in some of our branches, which could result in members experiencing a longer wait time in the drive thrus. For this reason, we’d like to remind our members that the digital services suite is available 24/7. Skip the lines and access your account with Online Banking or MyNCU Mobile App. If you need further assistance, you can book a virtual appointment and a branch employee will be more than happy to help.
If you have any questions or would like more information, please contact us at myncu.com or by calling (214) 748-9393.
Who We Are
As an active part of the community for 90 years, Neighborhood Credit Union is a not-for-profit financial organization with locations in Collin, Dallas, Denton, and Ellis counties, as well as the city of Arlington. Located all across North Texas and assets topping $927 million, Neighborhood Credit Union has a continuously growing membership of 56,000. For more information, call (214) 748-9393 or visit our homepage.